Lumiere Locations Privacy Policy

At Lumiere Locations, located at 548 S Spring St, Los Angeles, CA 90013, we are committed to protecting your privacy. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of your personal information when you use our website (lumierelocations.com) and our services. This policy is effective as of October 26, 2023.

1. Information We Collect

We collect several types of information from and about users of our website and services, including:

• Personal Information: This includes information that can be used to identify you, such as your name, email address, phone number, and postal address. We collect this information when you contact us through our website, subscribe to our newsletter, or request information about our services. For example, when you fill out a contact form to inquire about location scouting services, we collect your name, email address, and any other information you provide in your message.
• Usage Data: We automatically collect information about your interactions with our website, such as your IP address, browser type, operating system, referring URLs, pages visited, and the dates and times of your visits. This information helps us analyze trends, administer the website, track users' movements around the site, and gather demographic information about our user base. We use tools like Google Analytics to collect and process this data.
• Cookies and Similar Technologies: We use cookies, web beacons, and similar technologies to collect information about your browsing activities over time and across different websites. Cookies are small text files that are stored on your device when you visit a website. They help us remember your preferences, personalize your experience, and analyze how you use our website. You can control cookies through your browser settings, but disabling cookies may affect your ability to use certain features of our website. For instance, we might use a cookie to remember your preferred language settings.
• Location Information: We may collect general location information based on your IP address to customize your experience and provide you with relevant location scouting services in the Los Angeles area. This information is used to improve the relevance of the content and services we offer.

2. How We Use Your Information

We use the information we collect for various purposes, including:

• Providing and Improving Our Services: We use your information to provide you with the location scouting services you request, to personalize your experience, and to improve the quality of our website and services. For instance, if you provide us with details about your project requirements, we use that information to identify suitable filming locations in Los Angeles.
• Communicating with You: We use your contact information to respond to your inquiries, provide you with updates about our services, and send you marketing communications that may be of interest to you. You can opt out of receiving marketing communications at any time by following the unsubscribe instructions in our emails. For example, we might send you a newsletter featuring new location listings in the Hollywood Hills.
• Analyzing Website Usage: We use usage data to analyze trends, track user behavior, and improve the performance and functionality of our website. This helps us understand what content is most popular, how users navigate our site, and where we can make improvements. We use Google Analytics to help with this analysis.
• Legal Compliance: We may use your information to comply with applicable laws, regulations, and legal processes. For example, we might need to disclose your information in response to a subpoena or court order.
• Security: We use your information to protect the security and integrity of our website and services. This includes monitoring for fraudulent activity, preventing unauthorized access, and investigating security incidents.
• Personalization: We use cookies and similar technologies to personalize your experience on our website. This may include showing you locations that are relevant to your past searches or remembering your preferred settings.

3. Sharing Your Information

We may share your information with the following categories of recipients:

• Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as website hosting, data analytics, email marketing, and customer support. These service providers are contractually obligated to protect your information and only use it for the purposes we specify. For example, we use a third-party email marketing platform to send our newsletter, and we share your email address with that platform.
• Business Partners: We may share your information with business partners who offer products or services that may be of interest to you. For example, we might partner with a local production company to offer a bundled location scouting and production service.
• Legal Authorities: We may disclose your information to legal authorities if we are required to do so by law or legal process.
• Other Third Parties: We may share your information with other third parties with your consent.

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:

• Encryption: We use encryption to protect your information when it is transmitted over the internet.
• Firewalls: We use firewalls to protect our servers from unauthorized access.
• Access Controls: We restrict access to your personal information to authorized personnel only.
• Regular Security Audits: We conduct regular security audits to identify and address potential vulnerabilities.

Despite these measures, no security system is impenetrable. We cannot guarantee the absolute security of your personal information.

5. Your Rights

You have the following rights with respect to your personal information:

• Access: You have the right to access the personal information we hold about you.
• Correction: You have the right to have your personal information corrected if it is inaccurate or incomplete.
• Deletion: You have the right to have your personal information deleted in certain circumstances.
• Objection: You have the right to object to the processing of your personal information in certain circumstances.
• Restriction: You have the right to restrict the processing of your personal information in certain circumstances.
• Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit it to another controller.

To exercise these rights, please contact us at [email protected] or call us at (213) 555-1212.

6. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. For example, we may retain your contact information for as long as you are subscribed to our newsletter. We may also retain usage data for analytical purposes.

7. Children's Privacy

Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete the information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on our website and update the effective date. We encourage you to review this Privacy Policy periodically to stay informed about our privacy practices.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Lumiere Locations
548 S Spring St
Los Angeles, CA 90013
Email: [email protected]
Phone: (213) 555-1212

Our Data Protection Officer is Anya Sharma, who can be reached at [email protected].