Accessibility Statement for Lumiere Locations

Lumiere Locations is committed to ensuring digital accessibility for everyone. We are continually improving the user experience for all visitors and applying the relevant accessibility standards. We believe that our website should be accessible to people of all abilities, including those with visual, auditory, cognitive, and motor impairments.

Our Commitment to Web Accessibility

We are dedicated to providing a website that is accessible to the widest possible audience, regardless of technology or ability. We aim to comply with the Web Content Accessibility Guidelines (WCAG) 2.1 level AA, as developed by the World Wide Web Consortium (W3C). These guidelines explain how to make web content more accessible for people with disabilities. Conformance with these guidelines will help make the web more user-friendly for everyone.

Accessibility Features Implemented

We have implemented the following features to enhance the accessibility of our website:

• Semantic HTML: We use semantic HTML tags to structure our content, making it easier for assistive technologies to understand the purpose and relationships of different elements on the page.
• Alternative Text: All images and non-text content have descriptive alternative text, ensuring that users who cannot see the images can still understand their content and purpose. For example, the images of our location cards have alt text that accurately describes the scene depicted, such as "Scenic Malibu Beach with rocky cliffs and ocean waves."
• Keyboard Navigation: Our website is fully navigable using a keyboard, allowing users who cannot use a mouse or other pointing device to access all content and functionality.
• Color Contrast: We have carefully selected color combinations to ensure sufficient contrast between text and background, making it easier for users with low vision to read the content. The dark theme option provides an alternative color scheme for users who prefer darker backgrounds.
• Resizable Text: Users can easily increase or decrease the text size using their browser settings without losing content or functionality.
• Clear and Consistent Navigation: Our website has a clear and consistent navigation structure, making it easy for users to find the information they need.
• Forms and Labels: All form fields have clear and descriptive labels, ensuring that users understand the purpose of each field.
• ARIA Attributes: We use ARIA (Accessible Rich Internet Applications) attributes to provide additional information to assistive technologies, such as screen readers, to enhance the accessibility of interactive elements.
• Video Captions and Transcripts: All video content includes captions and transcripts, making it accessible to users who are deaf or hard of hearing.
• Responsive Design: Our website is designed to be responsive, adapting to different screen sizes and devices, ensuring that users can access the content on their preferred device.
• Dark Mode Toggle: We provide a dark mode option, allowing users to switch to a darker color scheme for improved readability in low-light conditions. This can be toggled using the "Toggle Dark Mode" button. The button is accessible and labelled with an aria-label for screen readers.

Ongoing Efforts to Maintain Accessibility

We are committed to ongoing efforts to maintain and improve the accessibility of our website. These efforts include:

• Regularly reviewing and testing our website using accessibility testing tools and assistive technologies.
• Training our staff on accessibility best practices.
• Soliciting feedback from users with disabilities and incorporating their suggestions into our website design and development process.
• Staying up-to-date with the latest accessibility standards and guidelines.

Conformance Status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. Lumiere Locations is partially conformant with WCAG 2.1 level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.

Known Limitations

Despite our best efforts to ensure accessibility, there may be some limitations. Below is a description of known limitations, and potential solutions. Please contact us if you observe an issue not listed below.

• Some legacy documents might not be fully accessible. We are working to remediate these or replace them with accessible alternatives.

Feedback and Contact Information

We welcome your feedback on the accessibility of our website. If you encounter any accessibility barriers or have suggestions for improvement, please contact us:

• Email: [email protected]
• Phone: (213) 555-2323
• Address: Lumiere Locations, Accessibility Department, 548 S Spring St, Los Angeles, CA 90013

We will make every effort to respond to your feedback in a timely manner and address any accessibility issues you may encounter.

Third-Party Content

Our website may include content provided by third parties, such as embedded videos or social media feeds. While we strive to ensure that all content on our website is accessible, we cannot guarantee the accessibility of third-party content. We encourage third-party content providers to adhere to accessibility standards and will work with them to address any accessibility issues that may arise.

Enforcement Procedure

If you are not satisfied with our response, you can contact the relevant regulatory authorities to lodge a complaint.

Date

This statement was created on October 26, 2023 and updated on November 5, 2024.

Accessibility Audit

Lumiere Locations conducts regular accessibility audits of its website to identify and address any accessibility barriers. Our audits are performed by experienced accessibility consultants who are knowledgeable in WCAG guidelines and assistive technologies. The results of these audits are used to inform our ongoing efforts to improve the accessibility of our website.

Assistive Technologies

We recommend using the following assistive technologies for an optimal experience while browsing our website:

• Screen Readers: NVDA, JAWS, VoiceOver
• Voice Recognition Software: Dragon NaturallySpeaking
• Screen Magnification Software: ZoomText